'Shook The Hand Of His Abuser': Family Left Devastated After Alleged Aged Care Abuse

Ayda Celine says the owners of the aged care facility have shown "no remorse" for what happened to her father.

The daughter of an elderly dementia patient who was filmed being hit with a shoe, shoved and dragged to the floor by a worker in a Sydney aged care facility says she is unable to sleep following the revelations of her father's abuse.

Police allege 35-year-old Hornsby man Prakash Paudyal is the worker featured in disturbing footage captured by a camera Ayda Celine secretly set up in her father's room after bruises appeared on the 82-year-old's legs.

Paudyal was arrested and charged on Wednesday over the incident at the facility in Seaforth.

"I was advised that he might have fallen, so I just sort of let it go," Celine said.

Celine Ayda took photos of her father's bruises. Image: provided

"Then in the months coming up he’s had several falls undetected... he was getting upset, he wouldn’t let you touch him, he didn’t want to leave his bedroom or eat. So I thought something was up it’s not really dad to be like that."

Celine made the difficult to decision to place her father, who was diagnosed with dementia five years ago, in the Bupa aged care facility with the understanding he would receive the best care on offer.

Celine's brother thanked everyone who had supported the family through the situation on Facebook. Image: Marco Spirito Facebook

While speaking with reporters on Thursday, Celine said the alleged incident was not shown in its entirety to the public.

"Dad finally got up off the floor and got in the bed and the guy had then placed a blanket on him and then shook his hand and said thank you," Celine said.

"So he’d beaten him up and then thanked him, and dad not remembering anything shook his hand of his abuser."

Now unsure of what to do next, Celine said she still fears for her father's safety and is currently visiting him seven days a week.

“Words can’t even express how I feel or the pain that he would have been through and he was so helpless that he couldn’t even call out for help and even if he did no one came to his aid, no one came to help him," she said.

Celine said she believed her father would get the best care in the facility she chose. Image: provided

In order for her to feel safe, Celine said there would need to be surveillance in every aged care patient's room.

A Profoundly Under Reported Crime

Upward of 50,000 elderly people have suffered abuse in their lives, yet NSW Police estimates only 1 in 5 incidents are actually reported, Detective Acting Inspector of the Northern Beaches Police Area Command Guy Magee said.

"Elder abuse is a profoundly under reported crime in NSW," he said.

"Vulnerable people in care homes or in any facility whether it be government, private or even homes, they rely heavily on the community to be their voice and to be their representative and we need to take that role and take it seriously and report on their behalf."

Detective Acting Inspector of the Northern Beaches Police Area Command Guy Magee encouraged people to report abuse in all its form to police.

"A lot of them aren’t in a position to report."

Magee said police were investigating every complaint made against the accused worker.

"It’s cowardly, it’s disgraceful and I’d encourage anyone that suffers any form of abuse, no matter what the nature, to report it to police and encourage them that we will take it extremely seriously.”

Bupa, which owns the home, said it was "shocked and saddened" by the incident.

“The employee in question has been dismissed, and we are cooperating fully with NSW police,” a spokesman said in a statement.

"Our focus at this time is on supporting Bupa Seaforth residents, their families and staff.”

Paudyal was granted conditional bail and is expected to appear at Manly Local Court on September 11.