Terror Victim's Parents Open Australia's First Holistic Grief Centre
Many people "just can't move on" after a horrific event.
Julie Wallace received the phone call every parent fears four days after the London Bridge terrorist attack last year.
Her daughter, Sara Zelenak, had missed her daily call home to Brisbane after three men drove a van into pedestrians on London Bridge and then stabbed patrons at a Borough Street Market pub on June 3.
Eight people were killed and another 48 were injured.
But Ms Wallace and her husband Mark refused to believe 21-year-old Sara had been caught up in the attack.
"Sarz was very streetwise, athletic and sensible. I thought it just couldn't happen to her because she was, you know, a good kid," Ms Wallace told AAP.
"I hoped if she was involved, she was unconscious and they just didn't know who she was."
That hope was extinguished after the phone call that confirmed DNA testing had identified Sara as a victim of the attack.
"I went into shock, I couldn't breathe, I buckled over ... It was an unbelievable shock, you know, I'd always had hope," she said.
Sara had been stabbed to death on a rare night out with friends in London, where she was working as a nanny.
In the months that followed, despite strong community support, Ms Wallace's world unravelled.
"Once it all calmed down, it starts to sink in. I stayed incredibly busy and you look like you're functioning on the outside but inside there is just this massive hole in your heart, you're just broken, absolutely broken-hearted."
"We're not sure we will ever come to terms with losing Sara but we're determined to give purpose to her loss."
Mr and Ms Wallace have launched a not-for-profit charity Sarz Sanctuary, in Sara's memory.
"I have to make something positive out of this horrific event otherwise it doesn't mean anything and doesn't make sense to me that someone who did nothing wrong could die in this way," Ms Wallace said.
The charity will fund Australia's first free holistic grief healing centre for people suffering from traumatic grief.
Grief touches each person differently and doesn't just affect the families of victims, but first responders too, she said.
"Statistics show around 25 per cent of people just can't move on after a horrific event," she said.
"Marriages break down, people become alcoholics, many can't function, they just can't get going again."
The couple hopes Sarz Sanctuary will become a healing centre offering counsellors, physiotherapists, kinesiology, reiki therapists, meditation, yoga instructors and dieticians.
"We want to teach people skills how to cope in society again. We can teach them tools," Ms Wallace said.
The first centre is planned for Queensland's Sunshine Coast with hopes of opening sanctuaries in London and Paris.